I bought a trimmer that was suppose to come with a cultivator attachment, at the time they did not have stock and I was told they would would give me a rain check and call me when it came in. Sears notified me a week later that they have no more of these attachments and they were not getting any more in and I had to select a different attachment as compensation.
The manager tried to lie to me on the phone and said the ad stipulated that it was only limited quantities. Good thing I still had the ad, I pointed out to her that no where on the add did it say this for the cultivator attachment.
There web site show an identical cultivator attachment in stock but has a different product number and they would not offer this in compensation. I returned the trimmer and will never shop sears again.
Product or Service Mentioned: Sears Manager.
Monetary Loss: $250.