I bought a trimmer that was suppose to come with a cultivator attachment, at the time they did not have stock and I was told they would would give me a rain check and call me when it came in. Sears notified me a week later that they have no more of these attachments and they were not getting any more in and I had to select a different attachment as compensation.

The manager tried to lie to me on the phone and said the ad stipulated that it was only limited quantities. Good thing I still had the ad, I pointed out to her that no where on the add did it say this for the cultivator attachment.

There web site show an identical cultivator attachment in stock but has a different product number and they would not offer this in compensation. I returned the trimmer and will never shop sears again.

Product or Service Mentioned: Sears Manager.

Monetary Loss: $250.

Company wrote 0 public responses to the review from Jul 04, 2012.
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