I purchased an item listed as 20 rolls per sleeve. When it came it was a single roll not a sleeve of 20.After purchase sears sent e=mail receipt looked like correct item and was correct price I didn't notice a different item #, but when you clicked on the order # 833615155 the correct item appears noting 20 rolls per sleeve.
the second e-mail stating item had shipped click on order # and correct order appears stating 20 rolls per sleeve
I have called sears customer service twice landing overseas talking to Tanya (how many Tanyas in India maybe 3) and somebody else I could not understand had to have them repeat so many times I just started guessing at what was being said. Because another lister evidently can change a listing, nobody has control or responsibility there fore I will not purchase from sears marketplace, an uncontrolled setting
Reason of review: not as described then poor customer service.
Monetary Loss: $6.
Preferred solution: After talking to vender, vender says another vender can change discription, this sears marketplace website needs a monitor of some type I lost less than 6.00 so I feel like my education about sears was not to costly. I have wasted more than $6.00 worth .
I didn't like: Foriegn customer service.