Mariposa, California
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality

I purchased an item listed as 20 rolls per sleeve. When it came it was a single roll not a sleeve of 20.After purchase sears sent e=mail receipt looked like correct item and was correct price I didn't notice a different item #, but when you clicked on the order # 833615155 the correct item appears noting 20 rolls per sleeve.

the second e-mail stating item had shipped click on order # and correct order appears stating 20 rolls per sleeve

I have called sears customer service twice landing overseas talking to Tanya (how many Tanyas in India maybe 3) and somebody else I could not understand had to have them repeat so many times I just started guessing at what was being said. Because another lister evidently can change a listing, nobody has control or responsibility there fore I will not purchase from sears marketplace, an uncontrolled setting

Reason of review: not as described then poor customer service.

Monetary Loss: $6.

Preferred solution: After talking to vender, vender says another vender can change discription, this sears marketplace website needs a monitor of some type I lost less than 6.00 so I feel like my education about sears was not to costly. I have wasted more than $6.00 worth .

I didn't like: Foriegn customer service.

Company wrote 0 public responses to the review from Aug 10, 2015.
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