I bought a washer and dryer in January at our local Sears store in Panama City, FL store. Both were faulty.
The dryer almost caused a house fire and eventually was replaced. It took several calls to even get a technician to come. I am still battling with the washing machine. It has only one speed and tears up all my clothes.
I have tried for months to get assistance from my local store, only to get no results. The store manager promised three separate times, in a months time, to have a service manager call me. Three more weeks have passed and no phone call. I will never buy another thing from Sears and we have been Sears customers for over 52 years.
The local management is not reliable and can't be trusted to keep their word. Sears warranties are as worthless as the store and the products they sell.
Product or Service Mentioned: Ge Appliances Washer And Dryer Combination.
Reason of review: Warranty issue.