State: Florida City: Fort Lauderdale Clear all filters (10 of 5261 reviews match)
filters
state:
city:
product:
Show
I purchased a pair of shorts seven weeks ago. I was told at the time the return policy with 90 days unless I misunderstood her.I did not wash them wear them or remove any labels and had the receipt. I went to return them today they said they could not except them...
Read more
I didn't like
  • Customer service
#883101
Reply to reviews
Don't Purchase from Sears! My wife purchased a electric leaf blower as a gift for me for Father's Day. My older Sears leaf blower was not doing the best job anymore. She new I wanted a new one for some time so when she noticed one on sale three months ago she purchased...
Read more
#858186
Reply to reviews

A few years ago I bought Sears next to top of the line jumper cables. Never needed them until yesterday. Turns out the blue casing dried up and completely brittle easily falling off making extremely dangerous to use. The black casing is fine but it is made of rubber...
Read more
I didn't like
  • It will depend on what they do
#788647
Reply to reviews
I placed the above order on 6/14/2015, it was meant to be a gift  for Father's day !! It is very disappointing that after tracking the item and first i was supposed to received it on Friday , then today (Saturday), I still haven't received it yet! But the tracking...
Read more
#653796
Reply to reviews
On 1/31 purchased $1600 Frig & $1500 in mattresses. Delivery called to reschedule cuz mattress was not available. Resched but delivery never showed on 2/13 and i was stuck sleeping on floors. Called to rescheduled. Actual deliv finally showed 2/18 but was a...
Read more
I didn't like
  • Delivery experience
  • Poor customer service
#600279
Reply to reviews
On 1/4/15 I purchased a Pro Form 475E Elliptical on sale on sears.com to pick up at my local store. Thirty minutes later I received an email advising the item was no longer in stock at my pickup store and was available at another location. I clicked through on the...
Read more
Anonymous
Yessiree

Typical Sears shopping experience. Thank you for reminding me not to get the elliptical through Sears.

SearsCares
SearsCares

Hi there,We are upset to see you've had a poor experience with us. If there is anything we can do to assist you, please let us know! We can be reached at any of our social cha...

1.7
I liked
  • Price
I didn't like
  • Service
  • Poor customer service
#579245
Reply to reviews
I wanted to purchase an LG washer/dryer combo at my local Sears store this morning. The Black Friday circular did state 5 units per store and no rain checks. These happen to be 30% off (a $600 savings in total). After waiting patiently while sales people helped...
Read more
tracyelamb
tracyelamb

The 2 month update: Sears didn't honor the rain check as suspected. I've since purchased the same units at HH Gregg who honored the Thanksgiving Day flyer pricing 6 weeks lat...

Anonymous
SoManyIdiits

So your are complaining beacuse the company has agreed to a rain xheck? They agree to help and you still complain.

#460583
Reply to reviews

Sears holiday ad shows a Father becoming separated from his son while shopping at Sears and frantically running throughout the store to find him. All of I thought of was the horrible events of Adam Walsh becoming separated from his Mother at a Sears store in...
Read more
Anonymous
sessa

I have to say I completely agree with you. I\'m shocked that no one at Sears raised an objection. I wonder how John Walsh would feel about the ad? Idiotic decision by Sears.

#364126
Reply to reviews
Placed an order for 2 items on 12/29/10, a surcharge of 4.99 per item came up. I went on Sears chat and asked what it was for, they didn't know, but said they would credited it back to me. I said ok and placed the order. I called Sears on 01/07/11 because I had...
Read more
#215724
Reply to reviews
I have been a Sears customer for over thirty years. All my appliances have been purchased at Sears and I have place home improvement contracts on them. Unfortunately, I have had many problems with an air/heating package that I purchased for approximately $10k. It...
Read more
Anonymous
The good days are gone

It\'s true. Sears overworks their techs and are understaffed. I know cause well I work for them, not on the tech side, but I did talk to a repair guy. Plus ever since this ...

#185009
Reply to reviews