State: Florida City: Melbourne Product: Sears Riding Mower Repair Clear all filters (1 of 8 reviews match)
filters
State:
City:
Product:

Sears in Melbourne, Florida - Terrible service and no backing up the merchandise they sell.

1.0
Details
Bought a $1700 craftsman riding mower in Oct 2018. First use, hndle broke on shifter. I paid to have welded. July 2019, no start due to compression problem. Sears sent service guy out to my house. At first, he said "it runs" after he turned flywheel by hand. I said," so after you leave it will still work?" He then said the cam shaft needed replaced. 3 weeks later he "fixed" and replaced camshaft. Now runs terrible and stills needs flywheel turned by hand to start. Barely runs. No call or email from tech. Sears wont replace new mower! No wonder they are belly up!!!
View full review
Review
#1660021 Review #1660021 is a subjective opinion of poster.
Service
Sears Riding Mower Repair
Cons
  • Excuses i have gotten for 36 days
  • Poor customer service no product back up
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1700
Preferred solution
Replace mower

Contact Sears Customer Service

Mailing Address:
Sears Holdings
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
Phone:
(888) 204-4019
All Sears Contacts

Sears Reviews

  1. 1193 reviews
  2. 497 reviews
  3. 281 reviews
  4. 72 reviews
  5. 29 reviews
Sears reviews