State: Florida City: Melbourne Product: Sears Riding Mower Repair Clear all filters (1 of 8 reviews match)

Sears in Melbourne, Florida - Terrible service and no backing up the merchandise they sell.

Bought a $1700 craftsman riding mower in Oct 2018. First use, hndle broke on shifter. I paid to have welded. July 2019, no start due to compression problem. Sears sent service guy out to my house. At first, he said "it runs" after he turned flywheel by hand. I said," so after you leave it will still work?" He then said the cam shaft needed replaced. 3 weeks later he "fixed" and replaced camshaft. Now runs terrible and stills needs flywheel turned by hand to start. Barely runs. No call or email from tech. Sears wont replace new mower! No wonder they are belly up!!!
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#1660021 Review #1660021 is a subjective opinion of poster.
Sears Riding Mower Repair
  • Excuses i have gotten for 36 days
  • Poor customer service no product back up
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Replace mower

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3333 Beverly Road
Hoffman Estates, Illinois 60179
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