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My complaint is we purchased a Kenmore elite November 2017 and not even just a shy of a year and a half the refrigerator died and we lost close to 200 and something dollars of food. I also had the flu they send a technician out three days I had to wade my husband takes off an entire day Im sick as a dog with the flu they fix the compressor which should never have went in the first place.
And now exactly a month and five days after they repair the compressor the refrigerator is dying again and had to remove all my food from the refrigerator and ask a Neighbor if we could store our food in the refrigerator absolutely no excuse and just absolutely disgusted.
I also just had surgery so now I cant even have anything in my home that I can eat because we now once again have no refrigerator. I mean things happen but really not even a year and a half and the refrigerator goes and then they send a repair man and refrigerator doesnt even last not even a month after the repair is ridiculous!
Preferred solution: To either replace the malfunctioning refrigerator or refund all of my money.
Location: 600 Lee Blvd, Jefferson Valley-Yorktown, NY 10598