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I bought a freezer that did not work I contacted the door in seven days and was promised by a Salesman Myka that I would get a new freezer. I called the store and could not get a live person, just an answer machine.

So, I visited the store three times traveling at least ten miles each time.

I waited three weeks and complained to the store manger who told the salesman to set up a date to be repaired and no response.

I had to call the office of the president before I was able to get a repair person.

Product or Service Mentioned: Sears Repair.

Company wrote 0 public responses to the review from Oct 27, 2014.
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