After 30 years and 16,000 dollars of warranty fees. Sears wants 700$ to clean the furnace that they have maintained for over 30 years.
and that may not fix it. My father is dying in my home and wants to die in his of more then 50 years. And they will not fix the furnace. ..
No reason their going under. They say never cleaned and this guy never suggested a cleaning till now. and they can only see records two years back. They have been out there 3 to 4 times a year.
No call back from Management. They have made my fathers dying and death horrible. NO I'm sorry no nothing. He has 400$ left on his warranty and cant get that unless he gets on the phone.
He can't even talk. and when I did get to talk to the one manager today. She talked over me all for 700$. His last request is on her and Sears.
I hope they go under very fast. I will be happy.
Product or Service Mentioned: Sears Protection Plan.
Reason of review: Warranty issue.