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Sears review in Decatur, Georgia: Wrong installation

A\c intalled incorrect Exhaust has no clearance
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Review
#1654134 Review #1654134 is a subjective opinion of poster.
Service
Sears Air Conditioner Installation
Reason of review
Bad quality

Sears review in Newnan, Georgia: Inaccurate information provided

1.0
Details
I was told my delivery would be on 8/31/19 when i completed my order, then found out on the app that it was scheduled for 9/3/19. And the customer service is advertised as 24/7 but when i called i was told by the computer voice that they were closed and to try another time. Now we are without a fridge the whole *** weekend and it screws up our prior plans for the holiday because we have no food for our children or guests coming for the holiday. We are very unhappy about the situation and it was unprofessional to change it without notice.
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Review
#1640867 Review #1640867 is a subjective opinion of poster.
Service
Sears Delivery Service

Sears review in Duluth, Georgia: Unable to sign on to online account

1.0
Details
Sears has the master card services in complete disarray. After a week and a half I finally spoke to a representative and paid my card on the due date. As soon as I can get a printed statement I intend paying off the balance and cancelling the card. No one needs this kind of service.
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Review
#1582476 Review #1582476 is a subjective opinion of poster.

Sears review in Atlanta, Georgia: Total ***

1.0
Details
I thought Sears was a reputable well thought of company. But their service sucks. I bought a new dishwasher from them about a year and a half ago and then it just quit working like there was no power getting to it. In short, four different service man came out and I had to call in an electrician twice to come out and do work ( that Sears told me I had to do ), it’s cost me well over $1100 and I finally told Sears to go to *** when they screwed up an appointment that we had. I hired an independent contractor to come over and within 30 minutes he fixed it !
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Review
#1573034 Review #1573034 is a subjective opinion of poster.
My refrigerator has been down for service for a month since May 27 now as of today. Three service visit were made, Problem did not get fixed due to incompetent third party sears arranged technician by replacing he thoughts needed part replacement. Third service call...
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Review
#1570319 Review #1570319 is a subjective opinion of poster.
Service
Sears Refrigerator Repair
Reason of review
Poor customer service
Loss
$600

Sears review in College Park, Georgia: Windows

Window will not lock it’s been years and they haven’t fixed it . Now one windows seal broken, I was asked to take pictures I did , it’s been months and nothing, if I don’t get some satisfaction soon I’m taking it to the BBB
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Review
#1567846 Review #1567846 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • No Help From Sears

Update by user Jun 10

I have a high end Kenmore dishwasher. I had a general repair guy come over who told me that my control board was out $350 repair!!!

And the machine is only a few years old!!! Decided to get a second opinion and use sears since it was their dishwasher I was hoping they...

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Review
#1550483 Review #1550483 is a subjective opinion of poster.
Service
Sears Dishwasher Repair
Reason of review
Poor customer service
As with many Americans as well as Sears i have had issues with my credit score and not being able to pay my credit cards. However i have NOT been late with my credit card with them. When I had to let my credit go to keep my house going i did NOT stop paying them. I...
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1 comment
Anonymous
#1643435

Sears DOES NOT have a credit card. If you were on top of your business you would have noticed it's Citi running the show.

Your score isn't suffering because they shut you down, it's suffering because you probably weren't paying your other bills on time. CITI and other credit card companies are not in the compassion or credit building business. They're in the looking out for shareholder value business. If they look into your credit and see you're playing credit raising games by holding on to multiple credit cards to boost utilization, they'll cut you lose.

It's business, not personal.

Do not expect compassion unless you're a shareholder. OK....This is the part where you say "you must work for them."

Review
#1467696 Review #1467696 is a subjective opinion of poster.
Service
Sears Customer Care

Sears review in Stone Mountain, Georgia: Refrigerator Repair

Sears has been working on our fridge since before 8-2018. went thru Thanksgiving and Cristmas without a fridge. Came to house about 8 times. Never worked. Changed compressor, condenser, dryer and circuitboard. They don't have repairmen, they have part changers. They ordered a fan and I waited 4 weeks for it to come in, We set up time for repairman and he didn't show. I finall went to Lowes and had a fridge sent to our home. Called to set up another appointment to put fan motor in and was told they wouldn't put it in since I had a new one in it's place and theirs was under the carport. SEARS HOME WARRANTY IS THE BIGGEST SCAM GOING!
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Review
#1451131 Review #1451131 is a subjective opinion of poster.
Service
Sears Refrigerator Repair
Reason of review
Bad quality

Contact Sears Customer Service

Website:
www.sears.com
Mailing Address:
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
Phone:
(888) 204-4019
All Sears Contacts

Sears Products and Services Reviews

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Latest Question

Sears Questions
Ordered items from sears.com. Nine of the items were to be delivered before christmas and 9 items were to be picked up at the store in Kennesaw. Items to be picked up at store (9 in total): 7 items were picked up just fine. 2 of the items were unable to be found by the...
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Review
#1435727 Review #1435727 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$70
Preferred solution
Deliver product or service ordered