Sears - Horrible.
Have bought there for years. Never again. .manager in Ada Ok rude. Diddnt get what i wanted. Was supposed to be on 1 year intrest free . They put it on my card and i have to deduct other spending then call them about intrest free every month. Will never buy from them again, am tearing up my card.
I had a appointment for a refrigerator repair on 7/2/18. The technician came out, but had to order the parts for the repair. It’s obvious he couldn’t perform the repairs but charged my card for an evaporator motor and a Ice Maker which I sent back for $86.12 and Labor...Read more
I called Sears Jacksonville outlet on 6/8/2018, they stated that I could order my cook top through them and pick it up in Florida on 6/12/18. I then went to my local Sears in Brunswick , Georgia-the sales man suggested that I purchase from them and pick it up on the...Read more
I purchased a french door refrigerator from Sears in May 2017. After several months, the ice maker rarely worked and the refrigerator temp fluctuated. I called Sears Jan 31, 2018. They have made 6 service calls and finally 3 weeks ago, they called to say they were...Read more
I purchased a GE microwave online to pickup at a store in Cumberland Mall. I went to pickup the microwave at the store and was told they did not have any in stock. The online version was showing a total of 9 available units for sale. The sales person at the store...Read more
I didn't like
- Being lied to and deceived and my time wasted
- Cust service
- Customer service and sears rules of compensating people
So disappointed In Sears Got a new microwave delivered on Monday installed it turned it on and it is making a noise like something is loose so I go back to store to get a new one They say they can’t take return at store when it is delivered so I call for pick up to get...Read more
Sears - Horrific customer service
matress not delivered on schedule , 2 delays so far
Bought a shelf unit at Sears. store. The store has recently closed. I have tried for over a month to get the missing parts that were not in the package. I have talked to at least thirty people been told I need to purchase the items that I have already paid for. That...Read more
We purchased a queen set of mattresses and picked them up a week later at the store. The store employees loaded the mattresses. Later after we got home we discovered the box spring was not a queen but a full size. We tried calling the store numerous times and were...Read more
My dryer and dishwasher decided to die on the same day, right before I was to coordinate a large event. I called my local store, and was greeted by an off-shore gentleman named Johann. He was friendly and helped me decide which dryer matched my new washer and which...Read more
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