Sears - Good Luck Getting a Refund - Or a callback
Not resolved
Purchased a dryer on-line and cancelled within 2 days because I found another one I liked better. They said the refund would be credited back in "7-10 business days".
That was 4 weeks ago and I am still waiting for a refund.
I've called at LEAST 12 times, and every time they tell me that a manager will callback within 24-48 hours. No one has EVER called me back.
Don't buy from Sears.com
{{Redacted}}
Review about: Sears Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.
You May Also Like
"We have had our Kenmore STOCK No. 13472N MOD 665.13472N410 which we purchased 11/21/2014 just under 3 years ago. May of 2015 (just 6 months in) the machine stopped working...."
Read more
"I want to report a complaint against SEARS:I purchased a refrigerator from sears in September 2016, and was delivered in October. After few months in April 2017 I found a..."
Read more
"On 4/6/2018 I bought a complete set of Kenmore Appliances from Sears, just a couple of day ago thepaint on my $1800 grab n go refrige handle started peeling after..."
Read more
"I purchased appliances $4000. 3 months ago, after losing my home to a tornado. I took 5 days off work, awaiting for delivery. I still don’t have appliances that I..."
Read more
"Be very, very careful of Lawyer April Goodwin in Largo, Fl. First, April claims to be an expert in everything ( everything from pet’s rights to business litigation to criminal..."
Read more
"3 weeks ago I purchased a washing machine from Home Depot. Little did I know that Home Depot farms their installation out to Temco. Temco's installers did not connect the..."
Read more
"Thank you for taking the time to hear me out. On 7-1-2018 I was involved in an accident in a McDonald’s parking lot, 123 Virginia Ave. East Point, GA. I..."
Read more
"I had a lunch delivered to my work for a meeting. The driver...Samer Ibrahim Diab left without my whole order. I called the restaurant...McAlisters Deli, Southlake , TX to advise..."
Read more
Thank You for Your Reply!
We are processing your message. At the meantime, you can review all your communications with review authors.
Go to private message tab →
Select Reason
Comments
Almost the same thing happened to me. I returned my items, which was on March the 13th.
I have several emails that states my refund will be credited back in 5-7 business days. When the 5-7 business is up I am told 3-5 busniness days. when I told the lady it has been more then that she stated to give it a couple more days. Then I called back and was told 7-10 business days.
When the 7-10 business day was up I was advised again to give it another day. I still do not have my refund.