Purchased a dryer on-line and cancelled within 2 days because I found another one I liked better. They said the refund would be credited back in "7-10 business days".
That was 4 weeks ago and I am still waiting for a refund.
I've called at LEAST 12 times, and every time they tell me that a manager will callback within 24-48 hours. No one has EVER called me back.
Don't buy from Sears.com
Review about: Sears Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.