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I purchased Sears Dishwasher with delivery/installation. Four days later, when delivery/installation was expected, I get an email the order was canceled.

I called Sears and the lady (no joke--she stated her name was Ken, operator 803806) at customer service who was barely audible on top of her rickshaw or elephant from God knows what third world country Sears uses, told me there was a problem between the installation crew, the pick up and ultimately the delivery location. So, instead of Sears using a small measure of logic, reason and bit of common sense to communicate effectively with one another to resolve a very simple issue, Sears decided to arbitrarily cancel my order.

Anyway, thankfully I will never have to order anything from Sears again.

Product or Service Mentioned: Sears Delivery Service.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Apr 26, 2016.
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