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Returned unopened package of gaskets. Sears said they would render a decision in several days regarding a refund.

Says gaskets are missing. How can a gasket be missing in an unopened package. Sears is as crooked as they come! Will never purchase a product from them again.

Will continue to fight with customer service. By the way, this 100 minimum word thing is rediculous. So, please disregard anything else I am writing to meet this requirement. Just 32 more words and I am there.

Just 15 more words and I am there. eight. seven. six.

five, four. three.

two. one.

Monetary Loss: $30.

Company wrote 0 private and 1 public responses to the review from Jun 06, 2012.
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Sears Response

Dear Trn143,

We are sorry to hear about our business partners rendering a decision on your refund with an unopened box of gaskets. We can only imagine the level frustration this has caused you and your family. We would like to have the opportunity to speak with you about this matter on the refund and provide the proper feedback to our business partners. It is our goal to make sure our customers are happy with their experience with Sears. Please reply to this message at SMAdvisor@searshc.com with your contact phone number and any other information you would like to provide to us regarding this situation. We will get that information over to a Case Manager who will contact you. We look forward to speaking with you soon.

Thank you,

Robert B.

Senior Case Manager

Sears Social Media Support

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