Not resolved

Decided 14 months ago to get a new fridge. My old one was 20 years old and ugly, although working perfectly.

We replaced it with a $1,400 very attractive, bigger Kenmore fridge. 14 months later the fridge is dying, sounds like it is exploding. Trusting the Kenmore name brand we did not buy and extended warranty. They offered us, "10% off a new fridge from Sears" or to buy a new warranty for $275, which if they still could not fix it, would give a a $500 voucher back for "a new appliance from sears".

Three generations, from two separate families - Gone!! All other purchases will go with it as well: paint, clothing, exercise equip., etc.

Will not step back in the store, nor will my parents, my husbands parents, or any of our soon to be adult kids! Wow, Home Depot and Best Buy have treated me so well over the past 5 years!!

Monetary Loss: $1400.

Company wrote 0 private or public responses to the review from Apr 19, 2013.
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