Spring Hill, Tennessee
Not resolved
1.5
Details
0 comments

I purchased a refrigerator from Sears I was given a delivery date I receive email three days prior to the scheduled date that my refrigerator will be delivered on the date as scheduled. I never received a phone call that my refrigerator will not be delivered as schedule because the warehouse did not have the refrigerating in stock until the day of.

I took a vacation day so I can be at home when the refrigerator arrived so that was a list of a vacation day I called Sears and how would they compensate For a loss of a vacation day there was no competition and the supervior that I spoke to was rude and unprofessional and offered need to purchase a cheaper model. I intured told the supervisor I was unaware that sears you sold cheap merchandise because cheap to me is something that breaks down easily and I wouldn’t want to buy anything cheap and he want on arguing with me that he offered me another model this has been a horrible experience

Product or Service Mentioned: Sears Delivery Service.

Reason of review: Problem with delivery.

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