The only reason I didn’t give sears zero stars is because the app won’t let me. This is the worst service I have ever experienced!!!!!!
I have called numerous times to get my washer repaired. They have canceled twice and I have taken off of work. They have no regard for anyone’s time. I spoke to two ladies they said they would call me back and they didn’t.
Then when I called back they were closed!!! Their warranties are a scam. They try not to come out until your warranty is up so that you have to purchase another one. I wouldn’t recommend sears if it was the last appliance place on earth.
On top of that my clothes have been stuck in my washing machine for a week soaking in water. So my clothes will be absolutely ruined when they do finally come. Great this is unacceptable service as a multi million dollar company. They should be ashamed treating customers like this.
I will never advise anyone to get anything from there. And to make matters worse this is the second time in a year that this has happened.
My washer is only 3 years old!!! This is a nightmare!
Product or Service Mentioned: Sears Washing Machine Repair.
Reason of review: Poor customer service.