Patronizing this Third Party Vendor as well as Sears is by far the most infuriating experience I have ever encountered with merchants. I now know why Sears and its subsidiaries are plagued with so many financial woes- they insensitively mistreat their customers to the point that very few continue to do business with them.
In my recent (and only) experience, I have been troubled time after time by their lack of business savvy, professionalism, and incompetence.To have the first item delivered be the wrong item and then the second item delivered to the wrong person/address speaks to why I am poorly rating these companies. Now the item is out of stock and neither merchants had any regard to my financial loss due to the other items I purchased to accompany this set that cannot be returned.
Thus, I give them both a poor rating and would give them a negative rating if possible. I am currently in the process of taking action to be compensated for their their misfeasance, but thought is wise to advise others to avoid conducing business with either Sears or their Third Party Vendor, ErgodE.