Virginia Beach, Virginia
Not resolved

My oven, which I purchased from sears and it has an extended warranty, has been broken now for two weeks. I make my money by baking and this is absolutely unsatisfactory.

They said if the product is broken and they can't fix it, they will give you another one. We all know that is bull because they will try anything that give you a new one. Now they are waiting for a part that is backordered. I will not get an extended warranty and trust me, I will keep away from sears.

Please keep away from Kenmore products because every time I get my dishwasher serviced, which is too often, parts fall out and they technicians don't know where the part goes.

I can't tell you how discussed I am with their service and customer service. Everything about sears Is just wrong.

Product or Service Mentioned: Sears Range Repair.

Reason of review: Warranty issue.

Monetary Loss: $500.

Preferred solution: Deliver product or service ordered.

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