I bought a dishwasher cash, then i had to return it since they shipped the wrong model. paid again with visa. didn't get a refund until now. two months later,,,,they are horribly unorganized!
i called in four times and every time i was assured that the check was on its way but it never arrived. i am on the hold line as i am writing this review.
basically i would prefer dealing locally from now on. they cant manage this whole online order and shipment process. and the customer service people seem like they just want to get you offthe phone line and will tell you what you want to hear ....but let the stuff go through their inefficient process after you hang up.
Monetary Loss: $400.