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Shopyourway is the worst laid out website to find things you can actually redeem points on and not pay shipping. After spending hours of selecting things only to find out I couldn't use my points, I explored enough to catch a glimpse of the catagory "redeem" to find the very few items I could select from.

Of course I can't save on shipping if it's in a store.... even if the store is a long, long way from where I live. Live chat is a joke and can't help walk you through an order problem. I had to constantly make new passwords before and order would go through.

Shop Your Way connected me with Sears, Sears told me to call Shop Your Way. I finally got my order to go through but after I get it...

I will unsubscribe from this nonsense.

Product or Service Mentioned: Sears Rewards Program.

Reason of review: poor website and live chat help.

Monetary Loss: $6.

Preferred solution: Reimburse my shipping costs. It's not my fault you had to close so many stores and you lead me on with Free Shipping with MAX..then take it away. What seems as a close pick up to a store to you is different for me, so I gave up and paid shipping. .

Company wrote 0 private or public responses to the review from Sep 23, 2014.
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