The company doesn't follow through with anything....the left hand does not know what the right hand is doing and the customer get blindsided.....awful company...thats why they are in trouble...
We have been waiting almost a month for a washer to be fixed and they keep sending parts to our house and then saying the job is done?!?!?...while the piece they sent is sitting in the garage?!?!
I tried to speak to a supervisor...no apology, responsibility taken...nothing.
THEY DON'T CARE...NO ONE IN MY FAMILY OR THE 300 PEOPLE IN MY BUSINESS WILL EVER SPEND MONEY ON THEM AGAIN...they truly suck
Product or Service Mentioned: Sears Washing Machine Repair.
Reason of review: Poor customer service.
Sears Cons: Service or the quality, Poor quality workmanship, Negligence, No care for customers and horrible customer service.