Not resolved

they didn't fix it in 10 days. We were told it would be replaced with another new heater with sears doing the installation and they have renegged on that also. Ten Days. Let me turn your heater off for 3 days and see how you like it. You know you have too what you say. you don't have two people communicating togeather. My wife is at her wits end and I can't believe sears let this go on. Please let me know what you decideas quickly as possible. I was a field service engineer and my customers would have hung me.

Product or Service Mentioned: Sears Installation.

Monetary Loss: $615.

Company wrote 0 private or public responses to the review from Jun 20, 2012.
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