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Ordered my work boots on the 9th. Need them by Saturday and its Wednesday.

Ok fine. No problem. I understand it takes time. But after 5 days of submitting my order I cannot understand why I do not have a tracking number.

When I called to ask about my tracking number they said I should be receiving it in 24 hours. Well 24 hours passed. I called again requesting my tracking number. The guy on the phone said that was false information and told me that due to the holidays, tracking numbers are taking longer than usual to process.

Ok ***, its Jan 14th not Dec 25th retard! Holidays are long gone. When i first placed the order the estimated delivery time was Jan 15th. Now somehow some way it changed to the 16th.

*** Sears! Instead of updating my estimated delivery time why don't you update my *** tracking number ***!

Ughhh!! Incompetent retards!

Reviewer is in unhappy mood. This person stated that there is a room for improvement of poor customer service and delivery experience. Please immediately contact the author of this review to discuss order processing issue of work boots. Sears needs to read this review and look into the issue (if any) according to poster's claims.

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