I bought an exercise elliptical on a Saturday. The salesman talked me into letting them put it together for 1 penny if I was able to pick it up at the store myself.
It was to be ready in 3 days or less. On the 3rd day, I called. Was told the elliptical was ready. It wasn't.
Would be ready next day. Called next day. People who put stuff together not work on Tuesday. Would be Thursday.
Asked for free delivery to offset this inconvenience.
They would not even consider it. Pretty much, the attitude was "take it or leave it".