Sears - I was never credited for the wrong appliance in spite of many assurances that they already had.
The wrong dryer was brought to my home but not off the truck as the delivery guy told me I needed a gas dryer and not the electrical one they had brought. He told me how frequently this happened.
Curiously, out of all the questions and verifications I had to go through on the phone, I was never once asked if I needed an electrical or gas dryer. And yet the delivery man said how often he had to deal with that. I was assured by two different Sears representatives plus one of their supervisors that my cc card had been credited the day of the attempted delivery. I was promised a statement of reimbursement on line.
Nothing. Curiously, they do have my e-mail address as I keep on getting ads from them.DO NOT TRUST SEARS.
I believe that they make a lot of money delivering the wrong items and keeping your money as long as they can. I still don't have mine.
Reason of review: Not as described.
Monetary Loss: $866.