4 comments

I worked in the Sears Call Center that most of you received such terrible service from. I was only able to work there 3 months before I resigned.

It is an extremely depressing, difficult, place to work. You are given about 3 minutes to log onto your phone system once you punch the time clock and enter the building. They don't let you have your own desk and there are not enough desks and computers for the people who work there so you're frantically looking for a place to sit. The systems and so old and antiquated, half the time you have to move to several different computers before you find one that works--it's a joke.

I used to come in 1/2 early (which I didn't get paid for) just to make sure I could find a desk, log on and punch the clock on time. You're lucky if you speak to a supervisor all week. You're given ridiculously small options to offer people, if any. When people call in they are redirected to Sears call centers all over the place--including the Phillipines which Sears won't even admit.

Like it's some "top secret" thing they're outsourcing. The people that call are of course furious because they've been transferred a million times, hung up on and redirected. They treat you like sh*t. It's a sad situation.

They are constantly hiring because people quit constantly. There's no way anyone with any other employment options would stay there.

So, maybe that will give you an idea of what those poor employees have to work with.

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Anonymous
#698697

sears call centers are horrible. they are abusive to good associates and bully them and treat them like criminals for no reason.

the male managers sleep with all the slutty women that work there. they only hire ugly fat degenerates to work there. the managesr are bullies and real psychos. I think if they can't sleep with someone they bully the *** out of them.

Sears is the worst place to work...its full of the filthiest most disgusting people and the managers and management is the worst. they have a no bullying policy--its BS. they NEVER follow any of their policies...they enjoy abusing good associates while rewarding bad associates losers and low lifes.

they do not reward good associates for doing a good job. sears is the worst...they enjoy breaking people down for fun....take a dump on sears the worst company ever.

Anonymous
#453748

Sears is a good job if its your only option no one is ever on the same page about anything i had 3 supervisors in the 4 month period and the 3rd one walked out right after i quit none of them new what they where doing they would pass a question around untill you got sick of waiting and said forget it. When they give you incentives they will add more rules to make that incentive harder to get.

No one has their own space they say their is no signed seating but the favorites just go to the supervisors and they make you move for them. during trainging they give you a set of rules to go by that are nothing like the rules on the floor,oooo and before i forget this some of the managers should go back and sit threw the trainging classes and be properlly trained so that one. they know what they are doing two.

so they will all be on the same page. Promotions are a joke they are not promotions they are just new names to the same job you do already their is nothing different about them they use a new system ciboodle thats always down or always has problems with we are instructed to write everything down with the intetions of the supervisors are calling them back/or going back and putting them into the system, but we dont we write all that down and then the supervisors usually dispose of them leaving more angry customers for them to screw over this company is corrupt wouldnt wish this place on my worst enemy if you ahve a problem screwing people over then this isnt the job for you.

Anonymous
#30291

Burn in ***,Sears!!Dirty Bastards

Anonymous
#30290

They still suck!!!Worst service ever, and something NEEDS to be done about this.

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