(6 of 5634 reviews match)
I bought mattress amd box springs on Oot 1, 2010 from Sears. They promised free delivery, which was part of the reason we bought it at Sears, but it would come as a rebate I Still have not received the rebate after 5 month and it was promised in 8-11 weeks. When I...Read more
Wow, this is the third time I bought appliances from Sears and this is the third times they are late in delivering the appliances. The sales associates were the NICEST ones out there, but the delivery service is the WORST. They told us last night that the delivery will...Read more
I have a set of stack-able Quiet Glide Craftsman Toolboxes. I had them for about a year and really only put them through light use. They sit in my utility room and store all my tools. Well the other day I go to turn the key on the largest box and the lock assembly fell...Read more
Our old dryer went out so we went to the Sears Appliance Outlet to see what they had. Found a great deal on a dryer and paid for removal of the old and delivery of the new one. Sears Home Delivery called to say that they would deliver our dryer between 2 and 4pm. At...Read more
I ordered a washer/dryer combination from sears.com. They delivered it next week on the correct date, but the delivery guys got my room and the closet dirty with grimy snow-water they they tracked in on their shoes. They didn't bother to clean it up or even mention...Read more
I SENT THE FOLLOWING EMAIL TO SEARS "CUSTOMER SATISFACTION" AND GOT A SPIT-BACK FORM EMAIL SAYING, BASICALLY, THANK YOU FOR CONTACTING US AND WE HOPE YOU WILL CONTINUE TO SHOP AT SEARS FOR QUALITY AND SERVICE ... What a joke. 1) I visited Sears Outlet in...Read more
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