State: Illinois City: Elmhurst Clear all filters (6 of 4824 reviews match)
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I bought mattress amd box springs on Oot 1, 2010 from Sears. They promised free delivery, which was part of the reason we bought it at Sears, but it would come as a rebate I Still have not received the rebate after 5 month and it was promised in 8-11 weeks. When I...
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#224616
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Wow, this is the third time I bought appliances from Sears and this is the third times they are late in delivering the appliances. The sales associates were the NICEST ones out there, but the delivery service is the WORST. They told us last night that the delivery will...
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Anonymous
NO MORE JUNE CLEAVER

DO SOMETHING ABOUT IT. COMPLAIN LONG AND LOUD AND GET THE DELIVERY SERVICE FIRED. OTHER WILL HAVE COMPLAINED. DO SOMETHING. DONT JUST TAKE IT. MAKE SURE YOU GET THE MISERAB...

Anonymous
sears tech

sears does not employ any delivery. the delivery ppl are all private contractors. That is why when you call in about delivery they forward you to another dept. Always make sur...

#167988
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I have a set of stack-able Quiet Glide Craftsman Toolboxes. I had them for about a year and really only put them through light use. They sit in my utility room and store all my tools. Well the other day I go to turn the key on the largest box and the lock assembly fell...
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Anonymous
Speedy

We have problems with ours too. The rails that hold one of the draws completely fell off and the draw is not overloaded. This is why they don't have a long warranty if any on ...

Anonymous
greg

It\'s a simple *** lock. If you drill out the middle, the tongue will turn or fall off.

#136289
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Our old dryer went out so we went to the Sears Appliance Outlet to see what they had. Found a great deal on a dryer and paid for removal of the old and delivery of the new one. Sears Home Delivery called to say that they would deliver our dryer between 2 and 4pm. At...
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Anonymous
EVD

I\'m having a similar issue with a refrigerator delivery. I was told a delivery date of July 15th, and I took off work on that date. I called Sears the evening of the 14th and...

Anonymous
Steven

I work at sears home delivery as a delivery specialist/cust service representative. What you have described is exactly what the upper management of sears needs to consider. ...

#123540
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I ordered a washer/dryer combination from sears.com. They delivered it next week on the correct date, but the delivery guys got my room and the closet dirty with grimy snow-water they they tracked in on their shoes. They didn't bother to clean it up or even mention...
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biscuitsdad
biscuitsdad

Well don\'t buy a TV from them and expect anything short of a turd! As for their service department they are as worthless *** on a boar hog!

#115464
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I SENT THE FOLLOWING EMAIL TO SEARS "CUSTOMER SATISFACTION" AND GOT A SPIT-BACK FORM EMAIL SAYING, BASICALLY, THANK YOU FOR CONTACTING US AND WE HOPE YOU WILL CONTINUE TO SHOP AT SEARS FOR QUALITY AND SERVICE ... What a joke. 1) I visited Sears Outlet in...
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#109552
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Contact Sears

Mailing Address:
Sears National Customer Relations
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
Phone:
(888) 204-4019
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