State: Illinois City: Peoria Clear all filters (6 of 5011 reviews match)
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OMG, this is what just happened to me. I bought a new mattress for our base. They told me and my husband about how they have this new leasing program. Our mattress was $600. They said that we would pay $144.00 for five months. The sixth month they took money out of my...
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1.0
I didn't like
  • Dishonesty
  • Sales associate did not explain lease terms
#1096756
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With Official Company Response

My mother and I walked into the Sears store in Peoria, IL on November 30th in the afternoon. My husband had wrote down word for word what he wanted for Christmas and my mother was there to buy it for him. We handed the piece of paper to a male associate and he went to...
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SearsCares
Sears Response

Dear Anonymous 472713,Thank you for taking the time to share your recent Sears experiencing surrounding the ordering issues the drill and battery. We do expect our sales asso...

Anonymous
anonymous

This is such a big deal that you waited almost two months to complain about it. I wouldn't necessarily say the salesperson lied to you, they probably didn't realize that the ...

#472713
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sears is a joke. i had thier credit protecion plan, payed extra for it. my apt was burglerized. and i sent in the police reports(s). i sent the insurance papers SIX times.. because SEARS kept thowing my info into the trahs. tis was in 1998. and they are still sueing...
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Anonymous
Linda

I actually believe it, I had a central AC installed and Sear Blue Crew has been to my house 7 times and has yet to fix it correctly. they now cancel my appointments. The joke...

Anonymous
Pay up Scammer!

This complaint is total bullsh*t and is obviously a scammer, someone who got a sears card bought a crapload of expensive merchandise and maxed the card out and now is trying t...

#231454
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I was on Sear's website and I noticed this one person's (babyshrew)review on a specific item. They did not even own the product, yet they sounded like an advertisement found in a catalog. It stated they must keep these boots in mind come Pay Day?! Then I...
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Anonymous
Kristin

Homefix does the same thing on this site. It is annoying.

#207574
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With Official Company Response

I used Sears online ordering on December 2nd to order two DVD/VCR combos for Christmas and selected home delivery. A week after ordering them I received an email stating my purchase was ready for pickup at the store. What?! I called customer service and they stated...
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Anonymous
Anonymous

Had an issue with product phoned customer service and had the worst experience dealing with them and no my issue was not resolved. Paid for new and they delivered a refurbishe...

Anonymous
julian

exact same thing happened to me. ordered clinique over the phone from sears, Summer (the sales associate) said she would ship it in two weeks. Nothing happens so I call appa...

#166794
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Just spent over $2000 in the store 2 weeks ago and was showing online rebate not available.Went to store to be tod by manager that associate told me wrong and I told her,as she was rude in her manner,I would never buy from Seaars again.Her response to that was to shrug...
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#147462
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Contact Sears

Mailing Address:
Sears National Customer Relations
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
Phone:
(888) 204-4019
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