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We sechuled an in-Home Service Repair on our 54” Craftsman Zero Mower. When we sechuled we told the Representative what we needed in detail.

His name was Joe & he gave us a price of $149.99 plus tax. This was to include service, blades and to check the belts. We were having some trouble with it not moving without shaking the handles. When the Tech got here all his orders was to change the oil at $199.99 plus tax.

Needless to say we said no way. We called Sears Repair immediately & a female that couldn’t speak English informed us it would be $199.99 plus tax!!

The tech had no blades or anything to fix our mower!! I AM VERY ANGRY AT SEARS NOW & UNDERSTAND COMPLETELY WHY THEY ARE GOING OUT OF BUSINESS EVERYWHERE!!

Product or Service Mentioned: Sears Lawn Mower Repair.

Reason of review: Problems with payment.

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