4 comments

Completely incompetent customer service I began telling the manager how to do her job and how in order to make the situation (on which they screwed up on) more bearable for them and the customer (me)… then I realized *** I am giving sears training for free … let them burn so I hung up … NEVER GO TO SEARS

Calling for repairs completely a waste of time with sears unless you like spending all day and everyday in your house and missing work then be my guest and let them take over your life and schedule

sincerely,Pissed off my handle

Review about: Sears Manager.

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Anonymous
Xiamen, Fujian, China #40001

I purchased an expensive refrigerator from Sears a few years ago.It costs me nearly a thousand dollars.

They kept pushing their insurance coverage against breakdowns, the cost was $200. Surely enough the appliance broke down-just two years later. The repair would cost me $400-just for the replacement part. I could not believe an expensive Kenmore appliance was programmed to break down in just two years.

I called Sears and was basically told that I should have purchased the coverage. My advice to consumers;avoid Sears like the plague.

Quality and customer service are not on their agenda anymore.I will return to my old favorites: Maytag and GE.

Anonymous
Xiamen, Fujian, China #39996

To Jerome, the other fellow isn"t the only one with literary isssues.Advise is the verb form.

Advice is the noun.I'm sure Sears would have paid top dollar for your advice.

Anonymous
Xiamen, Fujian, China #39993

I purchased an expensive refrigerator from SEars a few years ago.It costs me nearly a thousand dollars.

They kept pushing their insurance coverage against breakdowns, the cost was $200. Surely enough the appliance broke down-just two years later. The repair would cost me $400-just for the replacement part. I could not believe an expensive Kenmore appliance was programmed to break down in just two years.

I called Sears and was basically told that I should have purchased the coverage. My advice to consumers;avoid Sears like the plague.

Quality and customer service are not on their agenda anymore.I will return to my old favorites: Maytag and GE.

Anonymous
Saipan, Saipan, Northern Mariana Islands #18235

As bad as your (poor) third-grade grammar is, I'm sure Sears would have paid top dollar for any advise you had to give. NOT

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