My blood is still boiling after getting a call from the "Executive Office" regarding my complaints about the runaround on a refrig and icemaker I ordered online. When they were delivered, I was told by the installer it was the wrong icemaker.
I went thru voice mail ***, connected to dozens of people, none of whom could figure it out. Returned wrong icemaker (thru 3rd party account but ON Sears site) and have yet to get my refund (it's been more than a month). Ordered new icemaker, no help from Sears, and it works. Have never seen such mismanagement and such poor customer service.
Will never deal with Sears again. Any surprise they've gone bankrupt?