I bought a garage door opener from Sears and paid for the installation as well.I've been a solid customer at this store, which I always thought had a great reputation for impeccable service, for the past 38 years.However, this time the work they did was so sloppy and the service so lousy that I had to call and get my Sears card canceled right away.I was pretty upset when they kept referring me round and round to various departments. It's the last time I'll ever need their service.
Incompetent! Rude! No call back! Stay away from Sears Parts and Service as much as you can!
This department does not know the meaning of customer friendly.
Product or Service Mentioned: Sears Installation.
Monetary Loss: $355.