Not resolved
Customer service

We purchased appliances 7 months ago enjoying the 6 month no interest promotion.I got the bill for the 7th month this week.

The interest rate is now 25.24%!!! We have excellent credit scores and when I called the the lady regretted to inform me that there was no way to lower the interest rate at this time and that they can set their own rate because it doesn't go through a bank. I am sure this was in the very fine print of some form I signed, I am just so sickened that a company which I thought had integrity would stoop to such a low level of deception.

They have lost all future business from me!I'll be closing my account promptly!

Reason of review: Interest rate disclosure.

Preferred solution: Let the company propose a solution.

I didn't like: Customer service, Interest rates.


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