I tried to return a pair of jeans just for credit on my sears card. Was told it was over 30 days and nothing could be done.
NO credit NO exchange. Not only did these jeans have all the tags INCLUDING the Sears tag, but I had my receipt. The woman at the counter was rude with an attitude. I did not know about the 30 day rule - I assumed Sears would honor the sales ticket and the jeans were being returned in the condition just as they were purchased.
Am contemplating ever shopping there and will probably cut up my credit card. The interest rate is *** high anyway.
This person wrote the review because of return, exchange or cancellation policy at Sears. Reviewer claimed that he or she wants Sears to read this review and look into the issue (if any).
If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.