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removed 20-year-old Kenmore replaced with 500 series went back to sears to replace. i was willing to pay more for an up grade i was told there was nothing they would doe so pissed off is not.

on way express my feelings . this wm is a brick and i wouldn't give it to any one it doesn't clean work properly in any way i have on elite siting next to it. totally satisfied this purchased was 6 months before the 500.

i will never by a Kenmore again because of the way i was treated . so we don't you s it at all and when i by a new washer it will not be ken more dont by 500 series

This reviewer shared experience about "poor quality and service " and wants this business to "don't know solution at this time very un happy" as the author lost $1200. This person is overall dissatisfied with Sears. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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