After spending way more than it normally cost for appliances, we decided to go with the Kenmore Elite because of what used to be very good quality.
After getting all new kitchen appliances, the side by side refrigerator took a dump in less than 1 1/2 years.
After calling, they sold me a warranty and said I would receive a copy in my email.
I have yet to get it or have someone come look at the refrigerator.
AFTER a week without a refrigerator I have emailed corporate twice with no response. Still waiting to get my high dollar paper weight fixed.
They don’t care about you or the over priced junk they sell after they rip you off.
Do yourself a favor and avoid Sears since they will be bankrupt soon.
Go to Lowe’s home improvement for your appliances. BETTER quality like our new washer and dryer and we saved a ton verses what Sears wanted to charge us.
If there is a class action lawsuit against Sears, I’m in!
Product or Service Mentioned: Kenmore Refrigerator.
Reason of review: Warranty issue.