I was sold an inferior product. When I call for them to fix it I was literally told it was my problem and that the washer technically works just fine.
The only problem is that the washer is suppose to clean clothes and not leave them mildewed. It is not pleasant to get up to take a shower every morning to dry off with a mildewed towel. Do not buy this product! Sears customer service is not helpful, they are a joke.
They read off a script and keep saying I'm sorry, but there is nothing we can do.. Here's another number for you to call.
I will never buy from sears again.
Monetary Loss: $1200.