This $2500 plus "top of the line" fridge the sales guy talked me into buying 19 months ago just *** out. Called the customer service department and it was "offshore".
Marco the Manager id 914291 said there is nothing he could do so I am now buying a new fridge. I will never buy anything from sears again. Good luck trying to complain on their site, it locked me out during the process. I have purchased over $5000 dollars of new appliances from Sears since buying this home in May of 2015.
In the grand scheme of Sears I know that my purchases don't mean much; but I will never buy anything from them again. In 49 years I have never had this happen with a refrigerator.
Product or Service Mentioned: Kenmore 74023 Refrigerator.
Reason of review: Bad quality.
Monetary Loss: $2500.
Preferred solution: Let the company propose a solution.