Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

My Kenmore elite washer is Rusting around top panel underneath and This is a design flaw as it is happening to everyone. I do not use liquid bleach at all. The enamel flakes off. The need Sears to Cowboy up and fix it. Less than 3 years old. Everyone is complaining and I do not see Sears fixing things. The worst washer I ever bought. I have had a bunch. Many of them bought at Sears.

Maybe that is the last one bought at Sears. It basically needs a new "Top Panel" from what I see and Sears is telling everyone. They try hard to get you to buy a worthless service contract that does not cover Rust and other things.

Sears needs to either stand behind their products or just file chapter 11 bankruptcy and close all their stores like so many other retailers have done. Just do s search for "Rusting Kenmore Elite washers" and look at all the pictures!!!

This is not an isolated problem.

Product or Service Mentioned: Kenmore Washing Machine.

Reason of review: Warranty issue.

Preferred solution: Let the company propose a solution.

I didn't like: Dirty stores, Old stores poor product selection, Lack of answers.

  • Rusting Kenmore Elite Washer
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