Have a Kenmore Elite washing machine .It has been for home repair for over four weeks now and now I have to wait another ten days.And then that can be canceled if the tech runs out of time which they won't even call to tell you have to wait and if they don't show up you have to call and get it a new appointment Repair guy out three times already. Said it was fixed still doing same thing.

Plus had new parts here that they didn't even use.That I had to pay for.

NO MORE SEARS FOR ME !!Paid $1000.00 for this machine. Sears you have gone down the tubes ..

Product or Service Mentioned: Sears Repair.

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New York, New York, United States #680974

Wow, I'll make sure that I never buy Sears/Kenmore products again. I always thought Kenmore was a reputable brand!


My dryer quit working after 6 months and the technician said he wouldn't come to my house unless I agreed to pay $400 for repair.

Its still under warranty - Sears won't honor the warranty and I can't even get anyone on the phone to talk to about it except their 'technicians' who say the problem with the machine is not covered under the warranty.

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