I bought a freezer from a military exchange in Virginia about two years ago. After about 6 months, it stop cooling and i called and had a service tech come out and he changed out the filter for freon, checked the charge and it was good.
This was under warranty. 7 months later the same thing happened, called sears service, they sent a technician out, and he said that the compressor was bad. He called Kenmore, and they said it wasnt under warrenty anymore, so now im stuck with a freezer that doesnt work.
This is how Kenmore does business, even to our military personnel. I will never buy a Kenmore product ever again.
Monetary Loss: $300.