Purchased Kenmore Elite appliances including a top of top of the line fridge which the ice maker broke a couple of months after the warranty expired. It cost us $400 to repair and now it broke again after owning this for 4 years. We also overpaid for water filters by 30 bucks a filter by being referred to Sears Canada's parts depot where I waited on average 30 minutes each time before being helped.
A mailman saw me one time and said that I could buy the same filters elsewhere and was shocked to see how cheap it was for the identical filter without Kenmore stamped on it.
Also the Elite dish washer we bought is louder than the Whirlpool dishwasher that we previously had and paid about the third of the price of this so called elite product. Also on the best setting, it barely cleans the dishes.
Monetary Loss: $10000.