Sears was so good. Why would anyone shop at Sear anymore?

I am so concerned nothing will happen with my sewing machine before I leave for Florida in 9 days. I have this solid walnut cabinet and unusable sewing machine. What should I do and how I can I get thru to the K-Mart group about Sears. My granddaughters are 4 and 6 (prekindergarten and 1st grade). I wanted to make clothes for them. I have lost all that valuable time. No handmade XMAS gifts, no matching outfit for their birthdays that have gone. It makes me so sad that I had this great machine until I dropped it off at Sears in Vernon Hills (it had minor problems with the tension) and I could easily use the machine) and now I have no sewing machine.

Welcome to the age of customer service.


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