Riverton, WY store owner Visor is extremely rude. He screamed at me on the phone for ordering from Sears.com instead of his store.
I then returned the washer/dryer and he wanted to lecture me non-stop, until I finally said, "STOP." He then charged me $40 bucks for washer/dryer ($80 total) for the order he placed less than 48 hours previously. Mastercard also wouldn't stand behind the order. I will never set foot in this store again--and I used to like Sears.
By the way, don't order a Nordic Track Elliptical either--they are garbage from Sears. Read the reviews--they don't stand behind their products anymore either (made in China--junk).
Monetary Loss: $80.