Not resolved
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money

We took our lawn mower in for repair in April. It is now the end of June and still no mower.

It was under warrantee and they waited until it was out of time and tried to charge us! Fortunately? We were in time but still no mower! Gas grill never worked right but we kept it, now it is rusting out.

Need a new one and will never shop at Sears again for anything that might need a repair!

Will buy a new lawn mower as we cannot keep borrowing a mower. Will see if we ever get the mower back.

This reviewer shared experience about poor customer service and wants this business to offer any options to resolve the issue as the author lost $300. This person is overall dissatisfied with Sears. The most disappointing about sears lawn mower repair at Sears was customer serice Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Sears.

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