We took our lawn mower in for repair in April. It is now the end of June and still no mower.
It was under warrantee and they waited until it was out of time and tried to charge us! Fortunately? We were in time but still no mower! Gas grill never worked right but we kept it, now it is rusting out.
Need a new one and will never shop at Sears again for anything that might need a repair!
Will buy a new lawn mower as we cannot keep borrowing a mower. Will see if we ever get the mower back.
Review about: Sears Lawn Mower Repair.
Reason of review: Poor customer service.
Monetary Loss: $300.
Preferred solution: Let the company propose a solution.
I didn't like: Customer serice.