I purchased a french door refrigerator from Sears in May 2017.
After several months, the ice maker rarely worked and the refrigerator temp fluctuated.
I called Sears Jan 31, 2018. They have made 6 service calls and finally 3 weeks ago, they called to say they were replacing my fridge. Angela gave me a dollar amount and told me to pick a new refrigerator and she would call me back on May 21 for a model number. More parts were shipped to my house and now they want to repair the lemon fridge.
I will never buy another item from Sears.