93 W Campbell Rd, Rotterdam, NY 12306, USA
Not resolved
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Less than 5 year old $1,000 Sears Kenmore Elite leaking. Repairman says too rusty to repair.

If we chose to repair it would cost $700. SERIOUSLY? If it was housed in my basement I could accept this happening. This is in the living area of my home with no humidity.

Apparently there was a recall of the same model number a few years ago that we were never notified about because supposedly our serial number wasn't one of the ones in the recall. NEVER AGAIN will I buy a Sears product. So disappointed in Sears right now. I have been a faithful Sears appliance customer for 29 years.

No longer the case. It was fun while it lasted.

No need to respond. I just needed to vent.

Product or Service Mentioned: Kenmore 29272001 Washing Machine.

Reason of review: Bad quality.

Monetary Loss: $1000.

Preferred solution: Let the company propose a solution.

I liked: Washing machine.

I didn't like: Fact that it did not last 5 years.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like