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Purchased washers dryer combo for new laundry room designed for ease and efficiency while caring for elderly. It has been a devastating experience which has cost time, money and humiliation when attempting to work with Sears on resolve.

It was not shared with us that many computers use this stacked new model so tech suggested placing of items, soap, ... early this year it became even more difficult when heath issues for both of us stopped my calling and noting the deficiencies. Yes a laundry mat was easier so they send $50 check which I never cashed. Our water bill never was so high!

The clothes came out tangled and wrinkled to where you HAD to put in dryer... our Maytag in basement does a better job all around. We cannot go downstairs so a bedroom was made into laundry upstairs and we tried to minimize space, so the smallest stackable.

My first year of ownership has expired so its the laundromat. You had to have 4 visits from techs first year to really get service.

This person wrote the review because of bad quality of washer and dryer combination from Sears. Reviewer claimed that he or she wants Sears to read this review and look into the issue (if any).

If you have a chance, please immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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