My over the range microwave went out. I have an extended warranty.
Sears honors it but the amount of time wasted in not being able to go to work and being lied to because the technician never showed up, then lied to a computer that he must've punched in to say no one was home, having to reschedule twice because I was lied to about the time the technician showed up, which cost more lost wages, is not worth it. I could have purchased a new one and come out cheaper.
Jesses James had a gun! To top it off every person I spoke to had an accent that made me think they were from China and would not allow me to speak to a supervisor.