My fiance and i were having our bathtub replaced by sears and we paid $2000.00 to get no information at the end like we were told i had to google numbers for contacting sears and i called the corporate headquarters to be hung up on twice we never recieved our tub and they refuse to give us our money back the sales rep told us lie after lie after lie. The bathroom designer they sent out told us they remove anything that needs to be and replace it with no extra charge for any of it.
They informed us this morning after we had to get the run around by multiple employees that they don't touch anything that needs removed you have to call a contractor yourself and pay them before they will do anything. They claim that they will email you all your information about your remodel and they email you nothing leave you with no contact information they take your money and run.
Product or Service Mentioned: Sears Claim.
Monetary Loss: $2000.