I will never shop here again. Josh, the manager of the store will laugh at you when you have a problem with a new appliance. He smiles as if " I have your money and I don't care if anything you buy doesn't work."' There is no such thing as customer service at sears. Even in the local Kearney, NE store. I hope your stocks keep plummeting. There is a reason when you google sears sites like these are available first. There slogan is "the customer is always wrong." No guarantees whatsoever! I bought a brand new product that never worked and they refused to replace it.
Guess what? Lies have a way of catching up to you. Word of mouth does get around.